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4 Secrets to Improving Your Client Experience

Welcome to episode 3 of the Cocktails with Creatives Podcast! I am so excited to share with you my 4 secrets to improving your client experience. Happy clients make for happy chatter about our business and that is always good. It is so great for networking, word of mouth marketing, and referrals which turn into PAYING clients! In this episode, I am spilling all the deets on how I wow my clients and turn them into the biggest asset for my business. Let’s get chatting!


Here are some quick highlights from this episode:

  • How to take yourself through your own client experience
  • Where you can add personalized touches
  • Why using a CRM software can help your client experience
  • Get to know your client’s pain spots and how you can solve them with your service
  • Ways to show your client how excited you are to work with them


Today’s cocktail recipe:

Lavender Lemonade 

Start off with a glass of ice and then one ounce of lavender syrup (I have found this on Amazon and at Home Goods). One shot of vodka (or two if you’re having a bad day) and then we top with your favorite lemonade! This is such a good one…you’re going to want seconds!


Resources mentioned in this episode: 

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We want to hear your stories, wins, nightmare clients, and everything in between! Text me at 989-545-1193. All texts are completely anonymous and confidential. I would love to share your story as we build our community of creatives.

Thanks for tuning in! Be on the lookout for new episodes dropping every Tuesday!



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